Kraken, a part of Octopus Energy Group, includes both an energy flexibility platform (KrakenFlex) and an end-to-end utility operating system (Kraken Customer) to support customers with a single, integrated platform, delivering higher customer satisfaction at a lower cost. KrakenFlex supports DER control, automated alerts, intelligent DER optimization based on dynamic inputs, reporting for physical and financial performance, and network intelligence to monitor power quality, fault detection, MV estimation, and power flow modeling. Kraken Customer offers a single platform that includes a customer information system (CIS), billing, meter data management (MDM), customer relationship management (CRM), customer interaction and AI-powered communication and automation.
Visit krakenflex.com and kraken.tech for more information.
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